Legal · Payments
Refund Policy
Last updated: 31 July 2026. Clear guidance on when refunds may apply for LMS enrollments.
Sustainable Futuristic Trainings
1. Overview
Sustainable Futuristic Training LLP wants learners to feel confident when enrolling. This Refund Policy explains when refunds may be available for LMS course purchases.
2. Eligibility window
Refund requests should be submitted within 7 days of purchase AND before substantial course progress (for example, before completing major modules or attempting final exams), unless a longer window was promised at checkout.
Organization / bulk seat purchases may follow a separate commercial agreement.
3. When refunds are typically approved
Duplicate payment or technical checkout error.
Course could not be accessed due to a verified platform fault on our side.
Incorrect course purchased, reported promptly, with little or no learning progress.
4. When refunds are typically not available
Change of mind after significant content consumption or exam attempts.
Failure to complete a course or pass an assessment.
Requests made after the stated eligibility window.
5. How to request a refund
Email info@sftrainings.org with: registered email, course name, transaction/order ID, payment date, and reason.
Our team will review and respond. Approved refunds are returned to the original payment method where possible; processing times depend on banks/gateways.
6. Demo / complimentary access
Complimentary, demo, or admin-granted access is not eligible for monetary refund.
Need help with a payment issue? Contact us or open the site chat and say “payment problem”.
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